Senior CRM Manager

Harnham - Data & Analytics Recruitment

Posted 8 hours ago, valid for 19 days

Birmingham, West Midlands B27 6QS, England

Full Time

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Sonic Summary

An exciting opportunity exists for a Senior CRM Manager in Birmingham, requiring the candidate to work in-office twice a week.
The position offers a salary range of £50,000 - £55,000 and involves leading customer journey projects and loyalty initiatives for a global leader in the travel sector.
The Senior CRM Manager will be responsible for driving customer engagement and retention, overseeing CRM activities, and managing a small team.
Candidates should have experience with AB testing, ESPs (preferably Salesforce), and previous line management experience.
To apply, interested individuals should send their CV to Rina Raka at Harnham via the provided Apply link.

Senior CRM Manager Birmingham (2x a week)£50,000 - £55,000

An exciting opportunity to join global leaders in the travel sector as a Senior CRM Manager.

THE COMPANY

A global leader in the transport sector is seeking a Senior CRM Manager to spearhead customer journey projects and loyalty initiatives. If you're ready to take charge of the CRM system and make an impact, this role is for you!

THE ROLE

As Senior CRM Manager, you will play a pivotal role in leading loyalty campaigns and driving customer engagement and retention. You'll oversee CRM activities aimed at generating revenue while collaborating closely with teams across the business, including commercial, marketing, and customer experience departments. Additionally, you will manage a small team to ensure seamless execution of initiatives.

YOUR SKILLS AND EXPERIENCE

Experience with AB testing
Experience with ESP's is essential (Salesforce preferable)
Previous experience with line management

THE BENEFITS

£50,000 - £55,000

HOW TO APPLY

Please register your interest by sending your CV to Rina Raka at Harnham via the Apply link on this page

Apply now in a few quick clicks

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