Senior CRM Manager

Harnham - Data & Analytics Recruitment

Posted 11 hours ago, valid for 14 days

Birmingham, West Midlands B27 6QS, England

Full Time

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Sonic Summary

An exciting opportunity is available for a Senior CRM Manager in Birmingham, offering a salary between £50,000 and £55,000.
The role is with a global leader in the travel sector, focusing on customer engagement and business growth.
Candidates should have proven experience in A/B testing and expertise with ESP platforms, preferably Salesforce.
Previous line management experience is highly desirable, and the role involves leading loyalty campaigns and improving customer retention.
The position requires a minimum of 2 years of experience in CRM management.

Senior CRM ManagerBirmingham (2x a week)£50,000 - £55,000

An exciting opportunity awaits for an experienced Senior CRM Manager to join a global leader in the travel sector. If you're passionate about customer engagement and driving business growth, this role is for you!

THE COMPANYA global leader in the transport industry is looking for a dedicated Senior CRM Manager to lead customer journey projects and enhance loyalty initiatives. If you have a knack for managing CRM systems and delivering impactful campaigns, this role offers the perfect platform to showcase your skills.

THE ROLEAs the Senior CRM Manager, you will be instrumental in leading loyalty campaigns and improving customer retention. You'll take ownership of CRM activities designed to drive revenue and will collaborate with key departments such as commercial, marketing, and customer experience. Additionally, you'll manage a small team to ensure successful project execution.

YOUR SKILLS AND EXPERIENCE

Proven experience in A/B testing
Expertise with ESP platforms is essential (Salesforce preferred)
Previous line management experience is highly desirable

THE BENEFITS

Salary range: £50,000 - £55,000

HOW TO APPLYPlease express your interest by sending your CV to Daniel Abbasi at Harnham via the Apply link on this page.

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