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Customer Operations Advisor
This is a temp to perm position working 40 hours per week; it has become available because the current employee is retiring.
This role is located in a busy industrial manufacturing environment, the successful candidate will have a background working in the manufacturing industry.
Pay/Salary: 26,000/annum, 12.50/hour, overtime opportunities rare but possible, 1.5x Monday - Saturday, 2x Sunday
Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, 30 mins unpaid lunch (15 min paid break too)
Main duties & responsibilities:
- Receiving goods, completing necessary documentation and allocating stock as applicable
- Site operates a self-service store with RFID tags so goods are tagged and engineers self-service
- Tagging and storing items to support this
- Expediting orders- calls directly with suppliers, discussing lead times
- Updating on-site computer systems for receipting goods and updating orders
- Replenish two vending machines with stock as required
- Providing support to engineers if they have difficulty locating items
- Stock taking
- General housekeeping, keeping stores area tidy
Essential skills / experience / qualifications:
- Basic computer literacy - able to show professional email correspondence, data entry on MS Excel and on-site systems, able to update system information
- Good timekeeping / organisation skills
- Stores/Warehouse experience desired
- Excellent communication skills for customer-facing and supplier interactions
- A background working in manufacturing is required
About our client:
Our client is a leading Specialised Industrial Service Provider, making remarkable a reality every single day.
They offer a wide range of innovative and high-quality industrial service solutions with the overall mission to make "industry work better". You might just see O-rings and valves, but to us, they help power the world.
They know their hard-working people are the backbone of their mission, providing our customers with specialist knowledge and hands-on service.
This is where you come in!
Once you become a permanent employee you will qualify for the following benefits:
- 25 days plus bank holidays annual holiday entitlement
- Ability to purchase an additional 5 days holiday subject to scheme rules
- Contributory Pension Scheme
- Cycle to Work Scheme
- Life Assurance
- Up to 1 day's paid leave to concentrate on your well being
- A full integrated Employee Assistance Programme including a 24/7 helpline for emotional and practical support, as well as financial and legal support including:
- Unlimited mental health support from qualified mental health care professionals
- 24/7, unlimited remote GP appointments - so you can get fast access to a doctor at a time convenient to you
- Six 1-2-1 nutritional video consultations per year
- Six 1-2-1 digitally delivered personal training sessions per year
- 360 Well being Score - take just four short assessments to get your score and unlock six 1-2-1 lifestyle coaching sessions per year
- Physiotherapy - eight sessions a year shared between you and your partner
- Medical second opinions
- Savings and discounts for savings on weekly costs
- On-demand wellness content, plus our Well being Calendar, which is packed with pod casts, articles, webinars and more to help manage your well being
- Company Sick Pay from day 1
- Group Income Protection - after a period of sickness absence
- Long service recognition
- Free unlimited access to LinkedIn Learning
- Free Branded work wear
- Free Eye tests
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
