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Job Title: D365 Business Central Support Consultant
Location: Birmingham / Hybrid / Travel covered
Job Type: Full-Time
About the Company: A Microsoft Gold Partner is a leading provider of innovative business solutions, specializing in Microsoft Dynamics 365 Business Central.
Job Description: We are seeking a skilled and motivated D365 Business Central Support Consultant to join our client. The successful candidate will be responsible for providing technical support and consultancy services to our clients, ensuring the smooth operation and optimization of their D365 Business Central systems.
Key Responsibilities:
- Provide first and second-line support for D365 Business Central users.
- Troubleshoot and resolve technical issues related to D365 Business Central.
- Assist clients with system configuration, customization, and integration.
- Conduct training sessions for end-users to enhance their understanding and usage of D365 Business Central.
- Collaborate with the development team to implement system enhancements and updates.
- Document and maintain support procedures and knowledge base articles.
- Monitor system performance and proactively identify potential issues.
- Provide exceptional customer service and build strong relationships with clients.
Qualifications:
- Ideally a minimum of 2 years’ experience working with Business Central in either consulting, support, or as a Key/Super user for an end user.
- Proven experience in implementation or support of ERP Systems, preferably Microsoft Dynamics 365 Business Central or Dynamics NAV.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Strong knowledge of Microsoft Dynamics 365 Business Central.
- Proficiency in troubleshooting and resolving technical issues.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving abilities.
- Experience with system configuration, customization, and integration.
- Knowledge of SQL and other relevant technologies is a plus.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Flexible working hours and remote work options.
- Supportive and collaborative work environment.
How to Apply: Interested candidates are invited to submit their resume and cover letter
