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Location: Birmingham (5 days a week on-site)
Contract Duration: 9 MonthsHays is collaborating with a local council to recruit a Public Liaison Officer. This is a new role within the council, aimed at supporting the delivery of transport projects for the West Midlands, including Rail, Metro, Sprint, Cross City, and a new transport interchange for Dudley.Key Responsibilities:
- Develop and deliver a community liaison function for rail delivery projects, reporting directly to the Strategic Communications and Engagement Manager.
- Work closely with contractor teams to ensure swift responses to any issues arising.
- Collaborate with the wider engagement team and delivery colleagues to understand potential impacts, responding proactively before issues arise.
- Lead communication activities with local stakeholders, including businesses, road users, residents, and the wider public.
- Advocate for local communities and stakeholders.
- Support the wider engagement team in delivering community and stakeholder engagement activities.Ideal Candidate:
- Prior experience in a liaison role.
- Experience working with internal and external partners and stakeholders.
- Proven ability to engage with members of the public.
- Ability to remain calm and effective under pressure.
- Experience with local media operations.
If you are passionate about making a positive impact in the local community and meet the above criteria, please send your updated CV.
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