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Credit Control Manager
Birmingham - Hybrid - 2-3 Days on-site a week
40,000 - 50,000
We are seeking a highly skilled and motivated Credit Control Manager to join a well established Software provider in Birmingham.
What you will do: (Not limited too)
- You are tasked with overseeing all aspects of credit control within your set business area, including managing the credit team, processes, and systems, as well as building and nurturing customer/client relationships.
- Conduct monthly 1-2-1 meetings with the team and set objectives, target in line with the overall Credit Control team objectives.
- Host a weekly debt call with the business area, driving resolution of large or long-standing overdue debts.
- You will be responsible for achieving cash collection and aged debt reductions targets, ensuring that the Days Sales Outstanding (DSO) metrics are within acceptable ranges.
- Identifying improvements within the debt collection process.
- Managing the reduction of unallocated cash and credits, implementing a process to ensure this stays at acceptable levels.
- Managing the monthly direct debit collections as well as the direct debit bounces
What you will have:
- Demonstrable experience in a demanding CM or CRM role with a focus on collections
- Experience managing direct reports
- Advanced Excel skills
- Strong analytical skills, data focused
- The ability to build and maintain strong working relationships both internally and externally
- Good people management and development skills, ability to work well in a period of change
If this is of interest, please don't hesitate to apply!
