credit controller

Credit Controller

Office based - Birmingham City Centre

About the roleWe are seeking a detail-oriented and proactive Credit Controller to join our clients finance team. In this role, you will be responsible for managing and collecting outstanding debts from our clients, conducting credit checks on new and existing accounts. You will work closely with internal sales teams and build strong relationships with clients to facilitate timely payments and resolve any issues related to credit or collections.Key Responsibilities:

• Debt Collection: Proactively manage and collect outstanding debts from clients, ensuring timely payments.
• Client Relationship Management: Build and maintain strong relationships with clients to foster trust and facilitate the resolution of payment issues.
• Credit Checks: Conduct thorough credit checks on new and existing accounts to assess creditworthiness and minimise risk to the company.
• Account Reconciliation: Regularly review and reconcile client accounts to ensure accuracy and resolve discrepancies.
• Internal Collaboration: Work closely with internal sales teams to ensure alignment on client accounts, payment terms, and any issues related to credit.
• Reporting: Prepare regular reports on debt status, overdue accounts, and credit risk, providing insights and recommendations to management.
• Excel Management: Utilise Excel for data analysis, reporting, and tracking of debt collection activities and credit checks.
• Compliance: Ensure that all credit and collection activities comply with company policies and relevant legislation.

Key Skills and Qualifications:

• Experience: Previous experience in credit control, debt collection, or a similar role is essential.
• Excel Proficiency: Strong proficiency in Excel, with the ability to create and manage spreadsheets, use formulas, and generate reports.
• Communication Skills: Excellent verbal and written communication skills, with the ability to build strong relationships with clients and internal teams.
• Attention to Detail: High level of accuracy and attention to detail in managing accounts and conducting credit checks.
• Problem-Solving: Strong problem-solving skills, with the ability to handle difficult conversations and negotiate payment plans when necessary.
• Organisation: Highly organised with the ability to manage multiple tasks and prioritise effectively in a fast-paced environment.

Benefits:

• Competitive salary
• Opportunities for career progression within the company
• Comprehensive training and development programs
• Friendly and supportive office environment