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A great opportunity has arisen for a Credit Controller to join our impressive client at their offices in Birmingham. As Credit Controller you’ll take ownership of credit queries from start to conclusion, ensuring that all interactions meet service level agreements. Success in this role requires a strong commitment to providing first class customer service to our clients and colleagues, along with a knowledge of credit-related principles. This role offers the the prospect of excellent future development opportunities.
Key responsibilities:
- To provide a high level of technical quality and service delivery
- Chasing overdue payments in a polite and professional manner
- Provide exceptional customer service
- Seeing a range of customer queries through to conclusion
- Producing monthly statements for clients
- Participate in project work; including system and process development and improvements
- Maintain complete and accurate sales ledger records
- Promote and support TCF principles
- Adherence to contractual/Client SLAs and KPIs
Key Skills:
- Experience in a specialist Credit Control role
- Knowledge of Credit related principles
- Excellent communication skills, both oral and written
- Good degree of IT competency and literacy
- Demonstrate personal and professional integrity
- Ability to work accurately under pressure
Benefits :
- Enhanced contributory pension
- Bonus scheme and flexible benefits
- Car purchase and discount schemes
- 25 days holiday plus bank holidays and your birthday
If you think you’re suitable for this role, then please click 'APPLY’ now!
Recruitment Note
Due to the unprecedented volume of response, we are currently receiving, regrettably we are no longer able to respond to every application individually. If you have not heard back from us within 5 days, please assume your application for this role has been unsuccessful. We do read each CV carefully and if the situation changes or another potentially suitable role becomes active, we will be back in contact.
