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Senior Credit Controller

Hamilton Woods
Posted 2 days ago, valid for 17 days
Location

Birmingham, West Midlands B4 6FQ

Salary

£30,000 - £32,000 per annum

Contract type

Full Time

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Sonic Summary

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  • The position is for a Senior Credit Controller with a salary range of £30,000 - £32,000, based in Birmingham.
  • Candidates must have at least 3 years of experience in a Senior Credit Controller or Credit Manager role, including supervisory experience.
  • The role involves managing a portfolio ledger, monitoring customer payments, and resolving overdue debts while maintaining relationships with both customers and internal teams.
  • Essential skills include experience with Insured Debt, knowledge of SAP, and proficiency in Microsoft Office, particularly Excel.
  • Interested applicants are encouraged to submit their CV via the provided contact information.

Senior Credit Controller
30,000 - 32,000
Birmingham
Permanent

Hamilton Woods are currently working with a well established manufacturing business based in Birmingham. As the Senior Credit Controller you will have experience in a supervisory position and be responsible for effective and efficient management / monitoring of a portfolio ledger.

Duties & Responsibilities:

  • Ensure effective control of customers by monitoring shortfalls and taking appropriate action.
  • Collect payments according to agreed terms, achieve cash collection targets and resolve and minimise overdue debts.
  • Operate as the Senior point of contact for the Credit Control team.
  • Ability to build great relationships with both external customers and internal teams at all levels within the business.
  • Monitor large queries ensuring that issues are progressed and resolved in a timely manner.
  • Escalate any serious concerns accordingly.
  • Review payment plans when requested.
  • Regular review calls and some face-to-face meetings with customers.
  • Ensure emails are actioned in a timely manner and customer account information is accurate and regularly updated with digital contacts at every opportunity.
  • Complete monthly cash forecast and pre-call on all high value amounts above agreed threshold.

Essential Skills:

  • At least 3 years experience as a Senior Credit Controller/Credit Manager (to include supervising at least one colleague)
  • Experience with Insured Debt.
  • Knowledge/experience using SAP.
  • Strong communication skills, capable of building effective, long-term relationships.
  • Enjoys interaction with internal and external customer focus.
  • Competent user of Microsoft Office and Outlook.
  • Ability to manage and prioritise workloads in a fast paced environment.
  • Microsoft excel - pivot tables and lookups

If you would like to apply for this role, please get in contact with your CV attached to (url removed)

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