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Customer Service for International Retail Company (Temporary)

Katie Bard
Posted 2 days ago, valid for a month
Location

Birmingham, West Midlands B4 6FQ

Salary

£11.44 per hour

Contract type

Part Time

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Sonic Summary

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  • This is a full-time temporary customer service position starting in Birmingham and transitioning to fully remote after two weeks.
  • The successful applicant will provide outstanding web chat service for an international retail company, handling up to three customers simultaneously.
  • Key responsibilities include answering product inquiries, order tracking, and providing consumer advice during the busy holiday season.
  • The role requires candidates to work standard hours initially, then shift to three weekday afternoons and weekends as Black Friday and Christmas approach.
  • Salary details are not specified, but applicants should ideally have prior customer service experience.

Full-time temporary position based initially in Birmingham, and then fully remote after two weeks.

Are you a customer service professional looking for your next opportunity? Or perhaps looking for some additional income in the run-up to Christmas? Then this could be the role for you! Based initially in Birmingham and then going fully remote after two weeks, the successful applicant will work as part of a team to deliver an outstanding web chat service to the customers of an international retail company.

The role will entail operating the live chat function for up to three customers at a time, answering queries on products and order tracking, and providing consumer advice. The role will be to cover the run up to Black Friday, the Christmas traffic, and the January sales.

This is a full-time position, working initially standard hours, and then over three weekday afternoons and weekends.

If you think this is the role for you, please apply online today! If you have any queries about the role contact Chloe on 0121_633_4443. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is acting as an employment business, and is an Equal Opportunities Employer.

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.