Customer Service Coordinator X2 Location: Birmingham. Salary: GBP32,000 per year Hours: Monday - Friday, 8.30am - 4.30pm. Job type: Full-time, permanent Potential to go hybrid working after probation period. Bridge Recruitment is helping one of our established clients recruit for two experienced Customer Service Coordinators role to join their ever-expanding team. Responsibilities of the Customer Service Coordinator: 路 Process sales orders and maintain order data 路 Handle customer enquiries from order to delivery 路 Advise customers of order status, changes and supply issues 路 Liaise and interact with other departments to ensure: o effective order progression o effective problem resolution o accurate customer feedback 路 Perform customer verifications 路 Perform general office duties and project work as required Requirements of the Customer Service Coordinator: 路 Excellent telephone manner 路 Strong communication skills (verbal and written) 路 A strong customer service approach 路 A committed team player 路 A confident user of standard MS Office applications (Outlook, Word, Excel) 路 Familiar with CRM systems (ideally Salesforce) 路 A proactive approach to work and problems If you feel like you meet the above criteria for the Customer Service Coordinator role, then please apply now!
Back to searchCS Coordinator
Bridge Recruitment UK Ltd
Posted 7 hours ago, valid for a month
Birmingham, West Midlands B27 6QS, England
拢32,000 per annum
Full Time
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Sonic Summary
- The job position is for two Customer Service Coordinators located in Birmingham.
- The salary for this full-time, permanent role is GBP32,000 per year.
- Candidates are expected to have experience in customer service and a strong customer service approach.
- Working hours are Monday to Friday from 8.30am to 4.30pm, with potential for hybrid working after the probation period.
- Applicants should be confident users of MS Office and familiar with CRM systems, ideally Salesforce.
