Customer Service Coordinator X2
Location: Birmingham.
Salary: GBP32,000 per year
Hours: Monday - Friday, 8.30am - 4.30pm.
Job type: Full-time, permanent
Potential to go hybrid working after probation period.
Bridge Recruitment is helping one of our established clients recruit for two experienced Customer Service Coordinators role to join their ever-expanding team.
Responsibilities of the Customer Service Coordinator:
Process sales orders and maintain order data
Handle customer enquiries from order to delivery
Advise customers of order status, changes and supply issues
Liaise and interact with other departments to ensure:
o effective order progression
o effective problem resolution
o accurate customer feedback
Perform customer verifications
Perform general office duties and project work as required
Requirements of the Customer Service Coordinator:
Excellent telephone manner
Strong communication skills (verbal and written)
A strong customer service approach
A committed team player
A confident user of standard MS Office applications (Outlook, Word, Excel)
Familiar with CRM systems (ideally Salesforce)
A proactive approach to work and problems
If you feel like you meet the above criteria for the Customer Service Coordinator role, then please apply now!
Back to searchCS Coordinator
Bridge Recruitment UK Ltd
Posted 2 days ago, valid for a month
Birmingham, West Midlands B4 6FQ
£32,000 per annum
Full Time
By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.
Sonic Summary
- The job position is for two Customer Service Coordinators located in Birmingham.
- The salary for this full-time, permanent role is GBP32,000 per year.
- Candidates should have experience in customer service and a strong customer service approach.
- Working hours are Monday to Friday, from 8.30am to 4.30pm, with potential for hybrid working after the probation period.
- Applicants should possess excellent communication skills and be confident users of MS Office applications and CRM systems.
