Customer Sales Advisor

Customer Sales Advisor - Hall Green, Birmingham

Are you looking for an exciting and varied new career challenge? Are you passionate about delivering the highest levels of Customer Service? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. My client welcome applicants from all different types of retail sales and customer service backgrounds.

Job Purpose:

This is a great opportunity to work as part of a small, friendly team, promoting high-end self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package.

Principle terms:

• Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week)
• Starting salary: £25,593 p.a + bonuses -
• Great bonus scheme;
• 30 days holiday, which includes Bank Holidays;
• Contributory pension scheme;

Additional Benefits

• Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more.
• Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging);
• Training and development programme;
• Additional benefits after qualifying period, including: a day off and gift for your birthday, length of service award and a generous maternity and paternity package.

Core Responsibilities:

Sales/Customer Service

• Sell space (dealing with inbound calls only - no cold calling involced) via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions.

• Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling retail products and closing sales wherever possible.

Administration/Banking

• Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing.
• Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis.

Please apply now for immediate consideration and job start.