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Customer Service Assistant

Ritz Recruitment Ltd
Posted 10 days ago, valid for 11 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£20,000 - £24,000 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The role is for a Temporary Customer Service Assistant in Birmingham, offering a pay rate of £12 per hour.
  • The assistant will serve as the first point of contact for residents at a luxury student accommodation.
  • Key responsibilities include responding to inquiries, managing parcels, and providing outstanding customer service.
  • Prior experience in customer service is essential, along with preferred experience in administrative and reception duties.
  • The position requires excellent organizational and communication skills, with the ability to multitask, and is available for immediate start.

Temporary Customer Service Assistant - £12p/h - Birmingham

We are currently seeking a temporary Reception & Customer Service Assistant to serve as the initial point of contact for residents at this luxury student accommodation. Your warm and friendly demeanour will be crucial in building strong relationships and creating a welcoming atmosphere.

The role will include responding to day-to-day enquiries from residents, managing busy situations with ease, handling difficult customers effectively, managing parcels and mail, answering and directing phone calls, and providing outstanding customer service. Your goal will be to exceed customer expectations and establish a strong connection with each resident to understand and meet their needs.

Key Requirements:

  • Prior experience in customer service is essential
  • Experience in administrative and reception duties is preferred
  • Proficiency in IT
  • Customer-focused with experience in a service-oriented environment
  • Excellent organisational and communication skills, with the ability to multitask

This is a temporary role that starts immediately and will include some weekends. Apply now for immediate consideration!

(RitzRecEmpBus)

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.