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We are looking for a passionate and motivated Learner Services Co-Ordinator to join our Learner Services Support team!
An amazing opportunity…
Joining a team of student support professionals, this is a great opportunity to work in a role that can help change lives through distance learning, supporting individuals on their journey through distance learning!
Full time:Permanent role, Mon - Fri (9am - 5pm)
Location: Solihull (Near NEC, B37)
Salary: £23,000 (with potential to earn commission)
What you’ll get…
- Amazing social team events
- Enhanced annual leave allowance and opportunities for more
- Training and development opportunities
- Attainable commission structure
What it’s all about…
- Speaking with students on the telephone as well as on email
- Processing orders and resolving complaints
- Maintaining student database
- Supporting the sales and management teams with ad hoc administrative duties
- Provide an exceptional level of customer service
- Ensure timely and effective answers to enquiries
- Achieve and exceed KPI’s
What we need from you…
- Experience working in a similar customer service focussed role
- Confidence in speaking with students over the phone and answering emails
- Demonstrate excellent customer service
- Passion to provide the best customer service experience
- Ability to prioritise and manage your workload
If you are interested in this?Learner Services Co-Ordinator?position, please contact us for more information
Your CV will be carefully reviewed taking into consideration our expectations and criteria to meet the needs of the role, team, and the business.
If you do not hear from us, unfortunately you have not been successful on this occasion.
Due to GDPR,?Bloom Connections?will not be able to retain your personal information, unless you have registered with us.
