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Collections Advisor

Collections Advisor

Ritz Recruitment Ltd

Posted a day ago, valid for a month

Birmingham, West Midlands B27 6QS, England

Part Time

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Sonic Summary

The position is for a Temporary Collections Advisor based in Birmingham, offering a pay rate of £13.33 per hour on a PAYE basis.
The role requires proven experience in credit control or a related field, along with a history of reconciliation and dispute resolution.
Key responsibilities include making outbound calls to customers about outstanding rent and setting up payment plans.
The working hours are Monday to Friday from 9:00 AM to 5:30 PM, making it a full-time temporary position.
This opportunity is ideal for someone with strong customer service skills and excellent time management, looking to join a successful company in the student accommodation sector.

Temporary Collections Advisor - Immediate Start, Birmingham, B1

Weekly Pay, PAYE - £13.33 p/h

Hours: 9:00 - 17:30 Monday to Friday

My client, a leader in student accommodation in the UK, is looking for an diligent collections advisor to join their team on temporary basis.

Your ability to build relationships with residents is crucial in finding a positive resolution for both parties. This is a fantastic opportunity for someone to join a successful and growing company in an influential industry.

Duties:

Outbound calling to Customers regarding outstanding rent owed
Speaking to customers and setting up payment plans
Collaborate with internal teams to create resolution
Calling guarantors about outstanding monies
Reconcile accounts
Dealing with each customer with discretion
Explain the payment options
Updating details on the system

What you need:

Proven experience in credit control or equivalent
History with reconciliation
Good telephone manner
Good customer service
History of dispute resolution
Excellent time management

We strive to provide the best quality to our client so if you believe you would be a great asset to the team, please apply now by submitting your CV

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