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Customer Relations Manager - Elderly Living

Compass Recruitment Solutions
Posted 2 days ago, valid for 16 days
Location

Birmingham, West Midlands B27 6QS, England

Salary

£42,000 - £50,400 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Customer Relations Manager position is available at a premium care home in Birmingham, offering a competitive base salary plus commission.
  • Candidates must have experience in sales within the private healthcare sector and a background in a care home environment.
  • The role involves ensuring occupancy and fee targets are met through effective marketing plans and handling customer inquiries.
  • Applicants should possess excellent customer service skills and be capable of training and motivating the care home team.
  • Experience in the field is required, although the specific number of years is not mentioned.

Customer Relations Manager | Elderly Living

Permanent | Birmingham

Competitive base salary plus commission

Job Summary

This role is open to candidates with experience of Sales withing Private Healthcare only

Our client a family owned Group of Private Care Homes require a Customer Relations Manager for their property which is a premium brand to be responsible for ensuring occupancy, average weekly fee and funding mix targets are met at the care home through the creation and implementation of effective localised tactical marketing plans.

You will be handling all enquiries to the home, for their conversion to a sale and for completing the customer transaction including the effective negotiation of fees and signing of contracts.

The role will require you to attend the care home, present at meetings, deliver training workshops and identify, build up, train and motivate the team within the care home to achieve targets.

You will come from a Care Home environment with a sales backgroundand have an understanding of fee sources and structures in the care sector, along with excellent customer service skills.

For further information and to apply please contact Julie Gregson directly.

CCS | Compass Corporate Services is a division of Compass Holding group and are acting as a Recruitment Consultancy for this permanent vacancy; we offer £200 worth of John Lewis Vouchers for each successful recommendation.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.