Technical Support Engineer

My client is a Global Leading Manufacturer of HVAC Cooling equipment across AHUs, CCUs, Air Conditioning and Chillers. They're seeking a Global Technical Support Engineer to support the Data Centre Solutions Team working with the clients, sales team, factories across Europe, and the projects and field-based teams. The role will support the successful specification, selection, manufacturing, factory testing/witnessing, site installation, site commissioning & site witnessing of our Data Centre Products to deliver projects following the recognised Level 1 to 5 process.

• Review and document mechanical, electrical, hydronic, refrigeration, controls, and integration systems to ensure correct selection and successful project delivery on time and within budget.
• Provide support for callouts, fault finding, maintenance, and after-sales services post-delivery, installation, commissioning, and witnessing.
• Work with schedules, technical specifications, schematics, wiring diagrams, CDE documents, software strategies, BMS/BAS points lists, RAMS, and RCAs.
• Assist in creating project-specific wiring diagrams, ensuring compliance with client requirements.
• Develop project-specific documentation and ensure accuracy.
• Support teams from sales to project managers, field service engineers, and end clients.
• Verify factory processes, including testing and quality control, to meet client requirements and address deviations.
• Perform additional tasks as needed to achieve company objectives.

• Hold CSCS Card (or equivalent); desirable certifications include 18th Edition, IPAF/PASMA, F-Gas, IOSH, or CITB.
• Understanding of the Data Centre industry, HVAC equipment, building site operations
• Skilled in troubleshooting, problem-solving, and interpreting wiring diagrams and controls
• Willingness to travel across UK & Europe (hold valid passport & UK driving license),

Technical Support Engineer Salary & Benefits

• 50-60K Per annum depending on experience
• Company Car
• 25 days holiday plus bank - option to purchase up to 5 more days
• Overtime 1.5 & 2x
• Pension (5% EE, 4% ER)
• Medicash - Discount on Health and Fitness
• Enhanced Paternity and Maternity pay
• Employee Cash rewards - Long service and yearly awards

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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