Account Director

Account Director – IT / Telecoms

Midlands Region – Birmingham

£35,000 + Car – OTE £70,000 - £90,000

Are you an experienced Account Manager looking for a new challenge in the IT & Telecoms sector? Construo Recruitment are recruiting a dynamic and results-driven IT / Telecoms Account Director to manage and grow an existing portfolio of clients across the Midlands region.

About the Role

As an IT / Telecoms Account Director, you will be responsible for overseeing a portfolio of approximately (Apply online only) customers, ensuring the renewal of their existing services while identifying opportunities to upsell and cross-sell additional products. This is a field-based role requiring a strategic mindset and a passion for delivering outstanding customer service.

Key Responsibilities:

• Manage and expand a portfolio of existing customers, driving revenue growth through upselling and cross-selling.
• Achieve monthly targets for gross profit, customer retention, and product penetration.
• Renew customer contracts while focusing on increasing service adoption.
• Prepare and deliver professional proposals and tailored presentations to clients.
• Identify service gaps and increase product penetration across the customer base.
• Oversee the full sales cycle, from needs analysis to proposal, negotiation, closing, and handover.
• Provide accurate sales forecasts and reports.
• Regularly review customer accounts using CRM tools to ensure optimal service utilization.
• Demonstrate flagship products effectively to clients.
• Report on productivity and performance KPIs monthly.
• Build and maintain strong client relationships through proactive engagement via phone, email, and face-to-face meetings.

What We’re Looking For:

• Minimum 2 years of field-based account management experience.
• Leasing experience is essential.
• A proven track record of professional growth and success in a sales-driven environment.
• Strong organizational skills with a results-oriented mindset.
• Experience delivering compelling presentations in person and online.
• Excellent communication skills with the ability to influence stakeholders at all levels.
• Strong negotiation and relationship-building abilities.

Why Apply?

• Competitive salary with commission and incentives.
• Opportunity to work with a well-established and growing company.
• Autonomy to manage your portfolio and develop strong client relationships.
• Ongoing training and development opportunities.

If you’re a proactive and ambitious Account Director looking to make an impact, we’d love to hear from you! Please send an updated CV for further details on this IT / Telecoms Account Director role