- Previous experience in a telephone-based or customer facing role.?Â
- Understanding of Health and Social Care.Â
- Ability to communicate to a wide variety of individuals.
- Able to adapt language stye to suit a diverse range of people.
- Active listening skill to capture and accurately record important information.
- Competent in using computers / Microsoft applications.?
- Familiar with patient / customer databases such as CRM.
- Competitive Salary
- 27 Days Holiday plus Bank HolidaysÂ
- Paid Wellbeing Days
- Pension scheme
- Bupa Healthcare Cash Plan
- 24 hour Employee Assistance Programme
- Free Refreshments
- Onsite gym (free to staff) and cafe
- Money towards equipment when working from home
- Leisure and Retail discount scheme
- Learning and Development opportunities
- Option for Flexible working, supporting a healthy work/life balance