Repairs Planner

• Permanent Repairs Planner (Remote)
• Remote (West Midlands Based Housing Association)
• £31,500 PA
• Full-Time, Permanent

Think Community Partnership are delighted to be working with a reputable housing association based in the West Midlands, committed to providing excellent housing services to their communities. We are seeking a skilled and organised Repairs Planner to join their team on a permanent basis, working remotely to coordinate and manage repair services across their housing portfolio.

Key Responsibilities:

• Schedule and coordinate responsive and planned repair works for tenants across the West Midlands.
• Allocate jobs to in-house operatives, ensuring effective resource management.
• Monitor the progress of repairs to ensure timely and satisfactory completion.
• Maintain communication with tenants, contractors, and internal teams to provide updates and resolve any issues.
• Ensure repairs are prioritised according to urgency and safety requirements.
• Use the housing association’s IT systems to log and track repairs.
• Ensure compliance with health and safety regulations and other legal standards.
• Prepare reports and provide updates to senior management on repair performance and contractor efficiency.

Skills and Experience:

• Previous experience in a similar repairs planning or scheduling role, ideally within social housing.
• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Excellent communication and customer service skills.
• Experience with housing management or repairs scheduling software (e.g., Orchard, Northgate, or similar systems).
• Ability to work independently and effectively in a remote environment.
• Good knowledge of health and safety regulations related to housing repairs.

Benefits:

• Flexible remote working arrangements.
• Competitive salary and benefits package.
• Ongoing training and professional development opportunities.
• The chance to make a real impact in supporting communities across the Midlands.

How to Apply:

Please submit your CV, outlining your suitability for the role.

Think Community Partnership welcomes applications from all suitably qualified individuals regardless of their race, ethnicity, gender, disability, religion, or age. We are committed to creating inclusive and diverse workforces that reflects the communities we serve.

Think Community Partnership are a specialist consultancy that provide temporary and permanent recruitment solutions to housing professionals across the Midlands.

If you're interested in hearing about our current opportunities within the industry, please contact our office.