DevOps Engineer

Mixed IT / Dev Ops role.
Based in Birmingham.
Full Time
Hybrid Office 2 days per week.

Role Overview: This role is split into two core responsibilities:

1. DevOps and Cloud Infrastructure (70%)
2. Design, implement, and manage cloud infrastructure across AWS and Azure.
3. AWS: EC2, Arura, S3, Lambda, Dynamo DB, Route 53 etc.
4. Azure: Self-hosted Linux agents, deployment pipelines, VPN, firewall.

• Automate deployment pipelines and ensure CI/CD best practices.
• Monitor and optimise performance using tools like Grafana and Prometheus.
• Create, manage and optimise containerised applications with Docker.
• Handle databases including MS SQL Server, MySQL, and PostgreSQL.
• Scripting using languages like Bash, Python.
• Maintain system reliability, scalability, and security in cloud environments.
• Version control systems, including Git.
  1. IT Support and On-Premises Management (30%)
  2. Support and maintain VMware, networking infrastructure, and on-premises servers.
  3. Provide end-user support for Office 365, Microsoft Intune, and Exchange.
  4. Assist with new starter setups, including laptops, desktops, and phones.
  5. Create and maintain ISO27001-compliant network and IT documentation.
  6. Troubleshoot issues across Windows Servers, Linux Servers (CentOS/Debian), and end-user devices.
  
  Key Responsibilities:
  • Manage and optimise cloud services in AWS and Azure, ensuring cost efficiency and operational excellence.
  • Administer and maintain virtualised environments using VMware.
  • Configure and troubleshoot networking, including VLANs, firewalls, and VPNs.
  • Set up and support end-user devices, ensuring security policies via Microsoft Intune.
  • Maintain documentation for network architecture, IT policies, and ISO27001 compliance.
  • Respond to IT tickets, offering timely and effective resolutions.
  • Proactively monitor systems using tools like Grafana and Prometheus, addressing potential issues before they impact operations.
  • Support relational and NoSQL databases including MS SQL Server, MySQL, PostgreSQL, and Redis.
  • Collaborate with other teams to ensure infrastructure aligns with business goals.
  
  Personal Attributes:
  • Strong problem-solving skills and attention to detail.
  • Excellent communication skills, with the ability to explain technical concepts to non-technical colleagues.
  • Highly organised, with the ability to prioritise and handle multiple tasks.
  • A proactive approach to identifying and addressing potential issues.
  • Team player with a willingness to collaborate and share knowledge.
  • Must have driving licence.
  
  Preferred Qualifications:
  • Certifications in AWS, Azure, or other cloud technologies.
  • VMware certification or equivalent experience.
  • Familiarity with ISO27001 certification processes.
  • Experience with Redis for session storage or caching.