- Working as part of a team who work to implement ERP projects in small to medium sized businesses in the manufacturing and distribution sectors
- Conducting process analysis and requirements gathering sessions with clients.
- Designing and configuring ERP Software solutions to meet client requirements.
- Providing training and support to end-users to ensure successful adoption of the system.
- Developing and maintaining project documentation, including requirements, design specifications, and user manuals.
- Collaborating with cross-functional teams, including Customer Success, Products, Developing, Marketing, Sales and Consulting, as well as other consultants.
- Troubleshooting and resolving issues related to ERP implementations.
- Staying up to date with the latest features and updates in ERP.
- Proven experience in implementing ERP solutions in an end user environment (as a super user of similar) OR proven experience in implementing another ERP solution such as Pegasus, Sage, SAP, NetSuite, Business Central, Epicor, Kerridge, etc.
- Strong understanding of business processes and how they can be mapped to Dynamics 365 or an alternative ERP solution.
- Excellent problem-solving and analytical skills.
- Strong communication (verbal and written) and interpersonal skills.
- Ability to work independently and as part of a team.
- Driving licence is advantageous but not essential.