Application Support

Network IT

Posted 10 hours ago, valid for 14 days

Birmingham, West Midlands B15 3TQ

Full Time

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Sonic Summary

The role of Application Support is based in Birmingham, requiring a minimum of two days on-site each week.
The salary for this position ranges from £28,000 to £34,000.
Candidates should have at least 2nd Line support experience with bespoke, enterprise applications.
Key responsibilities include becoming a Subject Matter Expert for Oracle HR and Payroll solutions and providing high-quality end-user support.
Exposure to Oracle HR or Payroll systems is advantageous but not necessary for applicants.

Role: Application SupportLocation: Birmingham (required on-site minimum 2 days per week)Salary: £28,000 - £34,000Network IT are looking for an Application Support professional to join our client to support their Oracle HR and Payroll solutions.You will be required to be on-site minimum 2 weeks at their Birmingham office, so you must be commutable to Birmingham.RoleOur client has created a new function to specifically manage their HR and Payroll systems, in which you would be coming in at a technical level to support their Oracle systems.Key responsibilities include:

Become Subject Matter Expert for their Oracle HR and Payroll solutions.
Resolve 1st and 2nd Line system issues received from the Service Desk.
Undertake and manage the release of quarterly release upgrades.
Provide high standard of end-user support and training to stakeholders across the organisation.

You will be given support and training from the experienced head of the function, to become a subject matter expert and eventually oversee/lead the functionality of the systems you support.ExperienceThe successful candidate will currently be working at 2nd Line with responsibility providing application support with bespoke, enterprise applications.

Excellent communicator.
Strong motivation to develop and progress.

Whilst not necessary, if you have exposure with Oracle HR or Payroll systems, this would be highly advantageous.

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