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Working for a friendly and personable public sector client, as a Field Engineer, you will be part of the team required to do all levels of face-to-face support at various locations in Birmingham.
- Respond to client and system service requests and troubleshoot and fix technical faults and issues to completion.
- Handle security and network administration tasks.
- Perform any hardware repair and replacement.
- Ensure equipment is installed and ready for use by the end-user.
- Co-ordinate on site cabling and hardware installation duties, working with Core Network to ensure hardware is correctly deployed and connectivity is tested and reachable remotely.
- Survey shop premises for Wi-Fi & 4G coverage and capture other vital information required for the planning of future deployments of associated hardware and cabling for projects.
- Perform Pre Cable' and 'Pre deploy' duties in cases where circuits and client sites are yet to be delivered or readied by vendors.
- Troubleshoot/Investigate and rectify circuit connection errors & circuit/hardware down scenarios
- Perform Hardware upgrades on legacy equipment and re-cable as instructed.
You will be experienced in Cisco, VMWare, O365, Intune, Windows Server and Sophos.You will need your own vehicle and an enhanced DBS will be carried out.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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