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Are you an experienced Claims Handler, looking for that next step?
Are you ready to embark on a career journey with one of the world's most esteemed insurance and asset management giants?
Join our client at their bustling Birmingham office, where they embrace hybrid working, and where you will play a pivotal partof their dynamic team.
Here’s more…
Job Title: Customer Claims Handler x 7
Location: Birmingham - Hybrid/Office (B5 4US)Office based Tuesday, Wednesday and Thursday and remote Monday and Friday - No negotiation on these days
Salary: £24,000 - £30,000 (DOE) plus £2045 bonus
Start: 13th or 17th March 2025
Hours: 35 Hours per week. Shifts covering 8am to 8pm Monday to Friday, 9am to 5pm Saturday. You will be required to work 1 in 5 Saturdays with a day off in the week if worked.
As a Claims Handler, you will be the go-to superhero for customers seeking assistance with their travel policies. Your days will be filled with providing accurate information, updating systems diligently, and handling customer escalations with finesse. You will respond to FNOL’s and enquiries relating to existing claims, as well as handling customer escalations positively, ensuring that any unresolved issues are highlighted to your manager.
If you're passionate about delivering top-notch customer service and thrive in a dynamic environment, this role is made for you!
Must Haves:
- You must have insurance claims experience
- You must have proven experience of providing a quality customer service within a pressurised office environment
- You must be able to effectively manage multiple cases doing so with a high attention to detail and quality focus
- You will have a proven ability to prioritise multiple tasks and work under strict timescales/under pressure
- You will have good geographical knowledge
- Ideally you will have a good understanding of the Travel Industry or Travel Insurance
Perks & Benefits:
As an established corporation and true global player, our client offers an attractive benefits package that includes discounted insurances, share save scheme, competitive holiday entitlement, annual flu vaccination, eye care vouchers private medical cover, interest free season ticket loan and discounts with online and local retailers to name a few! You will be encouraged and supported to improve your skills and learn new ones within an environment that values collaboration.
Seize this opportunity to be part of a global player that values your skills, encourages your growth, and rewards your dedication. Apply now and let your career soar to new heights!
For your information:
*Interested? Please send your CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship)
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free, however, to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. YourRecruit Ltd does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.
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