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FNOL / Concierge Claims Technician Remote/Bolton/Birmingham CD61

FNOL / Concierge Claims Technician Remote/Bolton/Birmingham CD61

Exchange Street Claims & Financial Services

Posted a day ago, valid for 23 days

Birmingham, West Midlands B27 6QS, England

£22,000 - £26,400 per annum

Full Time

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Sonic Summary

The position is for a FNOL/Concierge Claims Technician within the Property Claims team, located in Birmingham or Bolton with remote working options available.
Candidates should have a background in insurance, loss adjusting, or claims handling, and a passion for customer service.
The role involves being the first point of contact for policyholders, managing claims, and ensuring accurate documentation.
The ideal candidate should be proactive, a team player, and capable of meeting client service level agreements.
The salary for this position is competitive, and applicants should have relevant experience in the field.

Concierge Claims Technician
Birmingham / Bolton
Remote

Our client is looking to recruit a FNOL/Concierge Claims Technician within their Property Claims team (location flexible but Birmingham/Bolton preferred) with Hybrid or fully remote working available subject to operational needs. You will use your technical knowledge and experience to assist adjusters to proactively case manage, negotiate, and settle property claims, as licensed. Role & Responsibilities:

Being the first point of contact to policy holders making an insurance claim
Providing outstanding customer service and putting the customer at the centre of everything
Building strong professional relationships with team members and other areas of the business
Ensuring all information is documented correctly prior to Loss Adjuster visits

Skills & Requirements:

Insurance/Loss Adjusting/Claims Handling background preferable
Team player with the passion for helping others
Proactive, with the ability to work with initiative
Able to work as part of a team to ensure client SLAs are met

Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims / Job Ref: CD61. For all other vacancies, take a look at our website - www.exchange-street.co.uk

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