SENIOR CLAIMS MANAGER

We are looking to recruit an experienced Senior Claims Manager on a full-time, permanent basis in Birmingham.  You will be responsible for the management and supervision of 4 Claims Managers and up to 50 Claims Handlers.

The role will be worked on a hybrid basis (3 days in the office & 2 from home)

Overview:

To manage, co-ordinate and develop the claims activity within the Claims department to ensure that all performance targets / KPI’s are consistently met. Within your teams, work to drive quality and efficiency that meet and exceed the needs of the business.

To lead, develop and motivate your department to enable the delivery of a customer centric service which delivers outstanding experiences to customers at every touch-point.

You will:

Have a proven track record of managing large insurance claims handling teams 

Good working knowledge of MS Word & Excel

Able to communicate confidently with clients, customers and suppliers

Strong understanding of FCA

Flexible/adaptable and able to work under pressure

Strong leadership skills

Strategic thinker

Benefits:

Excellent benefits include: Company bonus scheme / private healthcare / company contributory pension / life insurance / discounts on products / generous annual leave / wellbeing / flu vaccination / eye care and more....

WE ARE UNABLE TO CONSIDER CANDIDATES WITHOUTH THE REQUIRED EXPERIENCE.  PLEASE ONLY APPLY IF YOU MEET THE CRITERIA.