- Asset Register Management: Implement and manage a new system for the Insurance Asset Register, ensuring effective population of the register to support the annual insurance renewal cycle.
- Claims Management: Oversee Travel, Motor, Public Liability, and Property claims, ensuring timely resolution and negotiating settlements for claims within set thresholds.
- Stakeholder Engagement: Provide training and support to staff at various levels, ensuring correct and consistent use of the asset register and facilitating continuous improvement within the insurance processes.
- Data Analysis & Reporting: Collect, analyse, and report on asset data, proactively working with stakeholders to ensure accuracy and quality in data management.
- Claims Finalization: Work closely with internal teams to reconcile claims, arrange payments, and liaise with insurers and external stakeholders.
- Continuous Improvement: Proactively identify trends and issues in claims, providing feedback to reduce risk and improve future claims management strategies.
- Customer Service: Assist and advise students and staff on insurance-related matters, demonstrating a high level of empathy, patience, and professionalism, especially in sensitive situations.
- Education: Degree level education or equivalent practical experience in a similar role.
- Experience: Proven experience in a financial or insurance role, ideally in a complex environment. Knowledge of asset management and insurance processes is desirable.
- Technical Skills: Strong IT skills, particularly in Microsoft Office and Core Systems. Proficiency in working with spreadsheets and data analysis.
- Communication: Excellent verbal and written communication skills, with the ability to interact effectively at all levels.
- Attention to Detail: High level of accuracy and attention to detail, particularly when handling sensitive data.
- Problem-Solving: Ability to manage multiple tasks independently, meet deadlines, and offer creative solutions to complex issues.
- Customer Service: Strong customer service orientation, with a professional and approachable attitude when assisting staff and students.
- Competitive Salary: £18.90 per hour
- Full-time Role: With the potential for flexible working arrangements.
- Professional Growth: Opportunities to expand your skills and knowledge within a leading educational institution.
- Supportive Environment: Be part of an inclusive, collaborative, and innovative team.
- Comprehensive Benefits: Access to a range of employee benefits, including a generous pension scheme and other perks.