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- Carrying out all scanning of correspondence and filing in case management system.
- Typing and preparing correspondence, documents, and forms.
- Opening, updating and closing matter files and recording client data.
- Dealing with identification documents, and ensuring AML procedures are followed at all times.
- Preparing mail and enclosures for dispatch.
- Telephone liaison with internal and external callers, taking accurate messages and passing them on to the relevant fee earner as soon as possible.
- Making appointments, arranging meetings and maintaining an up-to-date diary for fee earners.
- Updating clients with efficiency and politeness throughout the process
- Preparing contract efficiency packs
- Ordering redemption statements
- Exchanging contracts and organising completions
- Preparing bills and the financial documentation
- Post completion work, including preparation of Stamp Duty Land Tax Returns, drafting applications to the Land Registry, deeds schedules, etc
- Ensuring compliance with quality standards and company policies/procedures
- At least 2 years’ experience as a Legal Secretary, ideally within Residential Conveyancing.
- Excellent organisation skills, with the ability to manage a busy workload.
- Able to work well with others – you will be working with 2 other support staff and so you must be able to effectively share and hand-over work to others.
- Excellent IT skills with the ability to pick up new systems quickly.
- Experience of Tikit (or similar case management system) and BigHand would be advantageous but not essential.
- Displays a can-do, positive attitude to work, and a high degree of self-management.
- Excellent communication skills, both written and verbal.
- Excellent attention to detail
- Proven ability to work to deadlines and targets
