- To be a responsible point of contact for large customer accounts to pick up any queries, issues, amendments and to ensure the smooth running of the account
- To work to agreed customer SLA’s
- To upsell other areas of the business to maximise the growth of your customer accounts
- Preparing quotations (training will be provided in line with the companies services)
- Ensuring there is clear communication between other internal teams
- To always have a clear understanding of the clients requirements
- Problem solving any complaints and seeing it through to resolution
Back to searchAccount Manager
Dynamite Recruitment Solutions Ltd
Posted 10 days ago, valid for 14 days
Birmingham, West Midlands B32 3DD, England
£30,000 - £36,000 per annum
Full Time
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Sonic Summary
- The position is for an Account Manager in Dudley, offering a salary range of £38,000 to £45,000, which can be flexible based on experience.
- The role can be full or part-time, with hours ranging from 25 to 40 per week.
- The company specializes in health and safety services and has been established for over 25 years, emphasizing employee support and development.
- Responsibilities include managing customer accounts, addressing queries, upselling services, preparing quotations, and ensuring effective communication within teams.
- Candidates are expected to have relevant experience, although the specific number of years required is not mentioned.
