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InstaStaff are currently supporting a leading retail and clothing company, based in Kings Norton, with the recruitment of their new  Product Manager.
You will be managing their eBay and Amazon sites and will be a specialist in this area. Â Your role will be to manage and optimize the online marketplace presence while delivering exceptional customer service.
This is a full-time, permanent position aimed at boosting revenue across our eBay and Amazon through product listings, up selling and customer services.
The duties of the Product Manager will include:
- Manage the companies eBay and Amazon accounts
- Create, optimize, and manage product listings on popular online marketplaces
- Monitor sales performance and implement strategies to maximize revenue
- Respond professionally to customer enquiries, reviews, and feedback
- Monitor market trends across both platforms
- Handle customer phone calls and emails with professionalism and care
- Address enquiries and resolve issues promptly across all communication channels
- Ensure a positive customer experience at every touchpoint
- Take high-quality product photos and edit them for use in listings
- Create visually appealing and accurate product images using tools such as Adobe Photoshop
- Analyse sales data and provide actionable insights to support growth.
- Monitor and optimize advertising campaigns to maximize ROI.
- Conduct market research and track competitor performance to stay ahead of trends
The ideal Product Manager will have:
- Experience in a similar role
- Knowledge of the retail and clothing industry
- Knowledge of eBay and Amazon platforms
- Experience of managing product listings on online marketplaces
- Experience using Linnworks or similar eCommerce management systems
The salary for the Product Manager will be circa £32,000 depending on experience.
The hours of work for the Product Manager are 9am – 5.30pm
Benefits include 28 days holiday including the bank holidays, free carparking, pension and staff discount.
