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Cruise Sales & Operations Manager

Succeed Recruitment Solutions
Posted 8 hours ago, valid for 9 days
Location

Birmingham, West Midlands B27 6QS, England

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • A leading Tour Operator is seeking an experienced Cruise Sales & Operations Manager to enhance their cruise offerings and launch a new cruise website.
  • The ideal candidate should have operational, commercial, and managerial experience from the cruise sector, along with a passion for making an impact in a newly created role.
  • The position offers a competitive salary of up to £45,000, along with travel industry incentives and excellent benefits.
  • Key responsibilities include managing commercial relationships with top-performing cruise lines, overseeing the website launch, and monitoring sales targets.
  • Candidates should possess strong customer focus, leadership skills, crisis management abilities, and exceptional organizational skills.

We have a fabulous opportunity for an experienced Cruise Sales & Operations Manager to join a leading Tour Operator, as they further develop their cruise offering and launch their Cruise website.

The successful candidate will oversee all aspects of cruise within the business, from commercial to some operational focus and a key aspect will be launching our client's cruise website.

Our client’s ideal candidate will bring operational / commercial / managerial experience from the cruise sector and will be keen to take on a newly created role, in which they'll really be able to add their own stamp!

In return, they can offer a competitive salary up to £45k, travel industry incentives and excellent benefits, so if this role is of interest to you, please press the apply online button now.

Please note - this role can be Birmingham / Peterborough / hybrid based.

Role of Cruise Sales & Operations Manager:

  • Oversee the upcoming launch of a bookable website.
  • Manage commercial relationships with our client's top performing cruise lines and agents.
  • Foster a positive and thriving environment between our client and cruise lines.
  • Monitor and manage sales targets and margin improvement
  • Build product relevant to promotion and target market and recommend pricing relevant to channel
  • Work with the Cruise Product Executives, supporting the business with future marketing plans and offers for the trade.

Skills required for the role:

  • Customer Focus - Demonstrate a strong focus on customer service and exceeding expectations
  • Leadership - Ability to lead and motivate a large, diverse team
  • Crisis Management - Calm under pressure with the ability to handle unexpected situations
  • Organisational Skills - Exceptional time management, scheduling, and multi-tasking abilities

If you’re interested in learning more about this Cruise Sales & Operations Manager role, please press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.