CUSTOMER SERVICE MANAGER MANAGER WANTED FOR PRESTIGIOUS JEWELLERY RETAILER. EXCITING NEW ROLE FOR THIS FAST-GROWING RETAILERMy Client is a renowned and rapidly growing jewellery group that embodies timeless elegance and exceptional craftsmanship. With a commitment to providing high-quality jewellery and unparalleled customer experiences, they are dedicated to making every moment special for their customers. We are seeking a dynamic and passionate individual to join their team as the Customer Service Manager and play a pivotal role in delivering exceptional service to their valued customers.You must have:Jewellery experience in a retail environment.? Proficiency in customer service software and CRM systems.? A passion for jewellery and an understanding of the luxury retail market? Proven experience in a customer service leadership role, preferably in the retail or luxury goods industry.? Strong leadership, coaching, and team-building skillsLocated in the prestigious jewellery quarter in Birmingham, this is a newly created role as my Client continues on its rapid growth path.Benefits include:. Monday-Friday working week? Private Health Insurance? 24/7 Employee Assistance Programme? Extra day off for your birthday? 25 days holiday exclusive of bank holidaysIf this is you then a great career at this expanding and developing luxury retailer could be yours. Please submit your CV via the link below or contact Ian Gerstein on Mandeville is acting as an Employment Agency in relation to this vacancy.
Back to searchCustomer Service Manager
Mandeville Recruitment Group
Posted 12 hours ago, valid for 7 days
Birmingham, West Midlands B27 6QS, England
£28,000 - £33,600 per annum
Full Time
Health Insurance
Employee Assistance
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Sonic Summary
- A prestigious jewellery retailer is seeking a Customer Service Manager to enhance their customer experience and support their rapid growth.
- Candidates must have retail experience in jewellery, proficiency in customer service software, and a passion for the luxury market.
- Proven leadership experience in customer service, particularly in retail or luxury goods, is required.
- The position is located in Birmingham's jewellery quarter and offers a Monday-Friday work schedule along with benefits like private health insurance and 25 days of holiday.
- The salary for this role has not been specified, but candidates should have significant experience in customer service management.
