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What we are Looking For:
Someone with experience in care coordination, strong communication skills, and a commitment to excellence in care. Ideal for some who is organised, empathetic, and able to manage multiple responsibilities effectively.
Hours:37.5 hours carrying out administrative duties from one of our Location.
Key Responsibilities:
- Supervising Staff:Conduct regular staff supervisions and lead productive team meetings.
- Liaison Work:Act as a key point of contact between our team, families, advocates, and other professionals.
- Care Planning:Regularly update care plans and risk assessments to ensure the highest standards of care.
- Medication Management:Oversee the management of medication, including completing Medication Competency Assessments.
- Reporting:Compile monthly reports on client progress and service outcomes.
- On-Call Duties:To do one call every month as per rota for on-call
Responsibilities:
- Prepare rotas and schedules, accounting for travel time, holidays, training, and last-minute changes or cancellations.
- Facilitate smooth and efficient communication between clients and their care teams, ensuring timely completion of required tasks and actions.
- Collaborate with the Registered Manager and Care Manager to maintain adequate staffing levels for both current and future needs.
- Work with the Care Team to ensure new and existing care packages are appropriately resourced and scheduled in a timely manner.
- Act as the liaison between clients, care teams, and third-parties (e.g., GP practices), keeping all parties informed of any changes to client care requirements and documenting all conversations in correct areas
- Build strong relationships with clients and care professionals to foster positive experiences for both.
- Input and manage client and care professional data in the companys workforce management system.
- Ensure compliance with regulatory and internal standards by maintaining accurate care plans, documentation, and personnel files.
- Regularly audit electronic care notes, addressing and resolving any concerns regarding client care early.
- Monthly staff meetings with support from Care Manager or Registered Manager
- Supervisions and spot checks
Qualifications and Skills:
- Previous experience in coordinating rotas or schedules is essential.
- Proven background in delivering a wide range of personal care services within the care sector.
- Strong passion for providing high-quality person-centred care, supporting clients to live independently and gaining worthwhile experiences in their own homes.
- Level 3 NVQ in Health and Social Care (or equivalent) is preferred.
- Solid understanding of Health and Social Care legislation and regulations.
- Excellent communication skills, with the ability to quickly build rapport with clients and colleagues.
- Proficient in IT systems, with experience using the Microsoft Office suite.
- A full driving license and access to a car for work purposes are required.
In return, you can expect:
- Salary up to £24,000 per annum
- Supportive work environment with a team first management style
- Management team that are passionate about the care being provided and that the clients feel empowered to live their best lives.
- 28 days paid holiday (excl. bank holidays)
- Access to Blue Light card discounts
- Pension Scheme
- Personal development and training opportunities
As part of the recruitment process your right to work in the UK will be checked and the role is subject to an Enhanced DBS disclosure and 2 successful employment references
