Field Based Engineer

SER (Staffing) Ltd

Posted 17 hours ago, valid for a month

Birmingham, West Midlands B27 6QS, England

£40,000 - £48,000 per annum

Full Time

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Sonic Summary

We are seeking a Field Based Telecoms Engineer to join our fast-growing technology company specializing in Unified Communications and Telephony.
The position is based around the Staffordshire, Birmingham, Leicester, and Derby areas, offering a salary between £35,000 and £40,000.
Candidates should have experience in a field engineering role, preferably with a Managed Service Provider (MSP), and knowledge of VOIP telephony installation, particularly 3CX.
The role involves completing VoIP/Telephony, Wi-Fi, and Broadband installations and maintenance while providing excellent customer service.
The working hours are Monday to Friday from 9:00 am to 5:00 pm, with 20 days of holiday plus bank holidays and a NEST Pension Scheme.

We are a fast-growing technology company providing high quality business solutions tailored to individual customer requirements, ranging from Managed IT and Unified Communications, Connectivity and More! To join our midlands based team we are looking for a Field Based engineer who specialises in Unified Comms and Telephony.

Field Based Telecoms Engineer

Field Based around the Staffordshire/Birmingham/Leicester/Derby area.

£35,000-£40,000

Company Van/Allowance.

9:00am-5:00pm Monday – Friday

20 days holiday + banks

NEST Pension Scheme

Hybrid/Remote working

The Role:

You will be responsible being the face of the company, going out and completing VoIP/Telephony,Wi-fi and Broadband Installs and Maintenece
Provide excellent customer service as you will be the voice of the company
Log tickets in the support system and escalate relevant issues when appropriate
Being proactive in your approach to system alerts and general activities.

Required skills and experience:

Experience in a field engineering role, preferably for an MSP.
Knowledge of installing VOIP telephony – mainly 3CX is preferred.
Experience in Wifi installation, routers and switches
Understanding of general Wi-FI/Broadband faults.

If this role sounds like something that could be of interest to you; contact BETH on //

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