- Manage CRM Data - Oversee incoming data, ensuring accuracy for reporting and analysis.
- Optimise CRM Systems - Streamline workflows, automate processes, and improve usability.
- Provide Actionable Insights - Use data to support stakeholders in making informed decisions.
- Collaborate & Innovate - Work with various teams to enhance CRM adoption and efficiency.
- Drive Digital Transformation - Support the evolution of data processes and new tech integrations.
- Strong CRM system experience (Zoho preferred).
- Ability to analyse and interpret data, translating it into clear insights.
- A self-starter with initiative, but not afraid to ask for help when needed.
- Experience in automation and workflow improvements is a plus.
- Excellent stakeholder management skills to drive engagement and adoption.