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About The RoleOur client, The NEC Group, has five renowned entertainment venues, the NEC, The Vox, Resorts World Arena, Utilita Arena Birmingham & The ICC. Many of the venues have been re-launched and rebranded recently to notable acclaim.This vacancy will be based at: The VOX (inside Resorts World)As a casual night cleaner, you have the freedom to let us know your availability so work can be decided around you and your circumstances.Main Duties:
- To create a positive visitor experience for all Visitors attending.
- Acts as a customer service ambassador for the venues and events, information, and assistance to our visitors.
- To ensure Health and Safety regulations are complied with around the venues.
- Ensure venues are kept to the high standard visually, always going the extra mile and caring about the space you are working in.
- To clean to OCS Cleaning Standards, following all policies, procedures, and training.
- Responds to all cleaning incidents as required, escalating to managers where necessary,
To be successful in the role, you will need:
- Excellent communication skills
- Previous experience in cleaning is desirable
- Previous experience in a customer facing role
- A motivated, friendly and engaging individual with a passion for events.
What will you get in return?
- A pension scheme- to save for the future - eligibility rules apply
- Access to high street discounts
- Access to low interest loans
- Recognition scheme 'OCS Stars'- monetary rewards given to top performers
- Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
- Long Service Awards
- Cycle to work scheme- discounted bicycles
- Access to our Employee Assistance Programme- 24-7 Wellbeing Support
About The CompanyOCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
