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The role focuses on a wide range of HR administrative tasks, supporting both operational and strategic HR functions. Responsibilities include managing the internal HR inbox to ensure timely responses or escalations to relevant stakeholders, maintaining employee data to meet regulatory requirements and ensuring accurate and secure records are kept within both electronic files and the HR database.
This role encourages proactive identification of challenges and opportunities for improvement within the HR function. Collaboration with the wider HR team is essential to implementing suggested changes. The role also supports the delivery of the broader people strategy, occasionally taking on project work and performing ad-hoc administrative tasks as necessary.
You will have:
- A degree or equivalent CIPD qualification, level 3 or working towards, is desirable, although training is available to achieve this.
- Prior experience working in an HR department or a similar administrative role is required.
- Proficiency in Microsoft Office applications, particularly Word and Excel, is essential.
- Strong written and verbal communication skills are crucial for this position.
- The ability to build and maintain strong relationships with both internal and external stakeholders is key.
- Highly organised and capable of prioritizing a heavy workload efficiently.
- Attention to detail is critical, with the expectation of working both quickly and accurately.
- Must be a strong team player, capable of using initiative to solve problems.
- Accountability for personal work quality is required, alongside a commitment to delivering high-quality customer service.
- The role demands discretion, professionalism, and confidentiality, as well as the capacity to challenge existing processes where appropriate.
- Confident communication at all levels is essential, as well as the ability to adapt to shifting priorities.
- The ideal candidate should be able to plan effectively and ensure deadlines are consistently met.
- The role involves working 37.5 hours per week, Monday to Friday, from 9:00 AM to 5:30 PM.
- Some travel between office locations will be required.
- The role uses several systems, including PeopleHR, MS Teams, Microsoft Office, and Practice Engine.
