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Sales Support Advisor
Full Time | Blackburn
£27,000 – £28,000 Bonus Benefits
Are you an organised administrator with a strong customer service mindset and some insurance knowledge?
We’re looking for a Sales Support Advisor to join our collaborative team. This is a brilliant opportunity for someone who thrives in a support role, enjoys variety, and is confident handling client-focused admin in a professional setting.
You’ll work closely with experienced consultants to ensure clients receive seamless, high-quality support across a portfolio of health and wellbeing products including private medical insurance, health cash plans, and travel insurance.
What you’ll be doing:
- Providing day-to-day administrative support to consultants
- Managing policy memberships (adding/removing members, updating details, liaising with insurers)
- Handling office tasks including post, data entry, and record-keeping
- Maintaining and updating the CRM system
- Ensuring all data is compliant with GDPR and FCA regulations
- Liaising with internal teams and external insurers to ensure accuracy and service delivery
What we’re looking for:
- Strong administrative and customer service experience
- Background or exposure to insurance, ideally in a support or coordination role
- Confident using Microsoft Office (Word, Excel etc.)
- Professional, proactive, and great at managing multiple tasks
- Excellent attention to detail and strong organisational skills
- Willingness to travel occasionally for training or team meetings
What’s on offer:
- Competitive pay, Bonus scheme full benefits package (pension, life cover, private medical, health cash plan, share save scheme)
- Supportive team culture with ongoing training and development
- Funding for industry qualifications post-probation
