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Are you ready to join a thriving Blackburn-based company as an Administrator within our Spares & Service Office? We are on the lookout for a proactive and customer-oriented individual to provide outstanding administrative support in a fast-paced setting.
The main duties of the role are to deal politely and efficiently with customer requests via telephone and email. You must be conscientious, reliable, have a positive attitude and have excellent communication skills. The ability to deal with orders and enquiries on a day-to-day basis in a busy office environment and actively work as part of a team is vital to the role. Previous experience in a Spare Parts Supplier environment and a familiarity with Microsoft Office and Business Central would be beneficial but is not essential as full training will be given.
Key Responsibilities:
- Accurately generate quotations in response to customer enquiries.
- Take orders, check stock, quote prices & follow up quotations.
- Answer telephone enquiries
- Serve customers on the Trade Counter.
- Maintaining and updating the ERP system (Navision).
- Maintain a professional attitude when dealing with customers and other departments.
Requirements:
To excel in this role, you should embody the following qualities:
- Dependability & Reliability: Consistently deliver high-quality work and meet deadlines.
- Organizational Skills: Exhibit excellent personal organization and meticulous attention to detail.
- IT Proficiency: Possess strong IT skills and familiarity with Microsoft Office.
- Initiative: Demonstrate the ability to take initiative and collaborate with the team to address challenges.
- Interpersonal Skills: Showcase strong interpersonal skills when interacting with customers and colleagues.
- Decision-Making: Effectively prioritize tasks and make efficient decisions.
- Adaptability: Embrace new tasks and seize opportunities for learning.
- Team Player: Contribute positively to the team's dynamics, excelling both independently and collaboratively.
Desired Qualifications:
- Previous experience in a Spare Parts Supplier environment is advantageous but not mandatory.
- Familiarity with Microsoft Office and Navision is a plus, though comprehensive training will be provided.
If you are a proactive and customer-centric individual with the attributes mentioned above, we invite you to apply. Join our team and become an essential part of our dynamic office environment.
Not ready to apply?
If you’re looking for some more information, then please give us a call
Speak to Amy Hutcheson Principal Consultant T:? E:
