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Transport Administrator
Based at Blackburn, Lancashire.
Salary Competitive & Negotiable
The role of a Transport Administrator includes:-
- Co-ordinate the customer orders daily with regard to transportation, drivers, vehicles used and communicate information to the customers
- Ensure strong communication channels throughout the sales, accounts and customer support teams, ensuring that your customer is in the loop every step of the way regarding their deliveries
- Book in the drivers and use of 3rd party haulage companies to do pick up and drop offs of materials
- Plan and schedule the drivers days and hours, to maximise efficiencies and timings
- Planning and scheduling the use of third party carriers as well as your internal fleet
- Work with customers to plan routes and schedule delivery times
- Take responsibility for any customer issues/problems, dealing with the customer in a timely and professional manner, and reporting any major concerns to the Department Manager
- Build strong, long standing relations with customers, drivers and suppliers to promote the company brand and our abilities to service their needs
- Undertake additional duties as required, commensurate with the level of the job.
Key Skills/Qualifications required
- A minimum of 1 year’s experience working within a transport, logistics or similar co-ordination role - maybe with engineers or similar
- Strong organisational and administration skills ideal for planning schedule, journeys and loads
- Excellent customer service and communication skills with the ability to communicate with drivers and customers effectively
- Ability to remain calm and focussed in a high pressure and busy environment
