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Sonic Summary
The company is seeking a forward-thinking Sales Office Manager to lead the Sales and Logistics office teams.
The role requires a strong drive to achieve targets, excellent communication skills, and the ability to manage customer interactions effectively.
Candidates should have relevant qualifications or industry knowledge and a proven capability to meet business and client needs.
The position offers a competitive salary of approximately £32-35,000, along with bonuses based on business performance.
A minimum of 3 years of experience in a similar role is preferred for applicants.
We’re looking for a forward-thinking Sales Office Manager to lead and manage the Sales and Logistics office teams, working closely with the Sales Director to further develop best practices across the sales functions.The Role
is focused on maximising opportunities for the organisation, ensuring alignment with the company’s strategic and development goals.The Sales Office Manager will collaborate with both reactive and proactive teams to handle customer enquiries, complaints, and pricing, and will work alongside the North and South Key Account Managers to ensure sales leads and opportunities are proactively followed up.
This includes reviewing and maintaining special terms and agreements, managing prospecting and customer interactions with promotions, and aligning sales teams with marketing campaigns. Onboarding and developing new customers for future opportunities is key, as is maintaining and developing the ERP contact database.
The role also involves working with the Sales Director to review analytics and develop key accounts using CRM, and conducting analysis of credits, damages, and returns. Waste haulage document management and organising regular meetings with office staff also fall under this role.
Main Duties and Responsibilities :
Manage the Sales and Logistics teams, providing support, guidance, and leadership.
Oversee professional account management in the office, ensuring the development of existing and future customers.
Act in the best interest of the business at all times.
Work with the Sales Director to ensure the company’s sales strategy is fully realised.
Ensure the smooth running of all sales and logistics office processes.
General Responsibilities :
Be willing to undertake training to support personal development and the growth of the business.
Maintain the best interests of the company at all times.
Always present a smart and professional image.
Contribute to short- and long-term organisational planning and strategy as part of the management team.
Assist in staff performance management and resolve staffing issues satisfactorily.
Follow instructions and guidance from Directors, providing reports and undertaking any other ad hoc duties in line with the role.
Carry out any other duties considered within your skills and competencies.
Key Skills and Capabilities :
An experienced professional with relevant qualifications or industry knowledge.
A strong drive to achieve targets.
A self-motivated, team-oriented leader, capable of driving change.
Excellent interpersonal and negotiation skills, with the ability to communicate effectively at all levels.
Strong verbal and written communication skills.
A team player with the ability to operate across all levels of the organisation.
Able to multitask and work flexibly.
Focussed and determined, with an understanding of the need for continual progress, and a proven capability to meet both business and client needs.
What’s in it for you?
Competitive salary circa £32-35,000
Company bonus/incentive based on business performance
Full-time role – office-based, Monday to Friday, 8:30am - 5:00pm
Comprehensive holiday package
Company pension, sick pay, and private medical care
Casual dress code and a strong, people-centred business culture
This is a fantastic opportunity for a driven and ambitious individual to join a thriving, people-centric enterprise. The successful candidate will be an excellent communicator, a creative thinker, and someone who sets high standards for their work. They will be committed to driving the business forward by maintaining and developing the highest standards for the organisation.
Apply now in a few quick clicks
In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.
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