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Tele-Sales Executive
Competitive Salary + Quarterly Bonus based on product sales
Monday to Thursday 9am - 5pm and Friday 8am - 4pm Tredegar 100% office based
The Company:
Our client is a market leader in their field. They manufacture and supply a range of products to healthcare providers across the UK and internationally.
They are looking for an enthusiastic and committed individual with experience in telesales or a customer facing role with a desire to work in sales. The role will be product and customer focused, campaign driven, challenging and fast paced. Your performance in this role will be to contribute to the top-line revenue growth, customer acquisition and service levels and profitability.The Job:The activities of the person will be campaign driven and you will work between Telesales and Telemarketing to build relationships with customers. You will talk to NHS and Non-NHS clients as well as a heavy focus on Care Home’s and Hospices. You will be given full support and training to succeed in this role.
Day to day Responsibilities:Work in collaboration with the Field Sales Team.
Qualify potential sales opportunities both over the telephone and via email.
Use exceptional telephone skills to gain information and understanding from customers to be able to offer suitable and appropriate products and solutions.Cultivate and develop customer relationships
Assess and responding to the needs of each customer or assignment providing relevant solutions
Complete weekly outbound call activity goals and agreed targets/KPI’s and outcomes.
Arrange appointments.
Prepare and sending marketing literature
Sales Administration and completion of CRM for recording activity and maintain lead database
Complete and present monthly reports
The Person:Ideally 1 years’ experience working in a telesales or in a customer facing role with the desire to get into sales
Exceptional telephone manner: high standards of professionalism are expected
Excellent interpersonal and communication skills; people (customer) focused
Sales and negotiation skills
Ability to learn about and advise on medical productsProficient computer skills, familiarity with Microsoft Office packages and using a CRM system
Time management and organisational skills, including managing diaries
Goal-orientated approach to workAbility to handle multiple prioritiesPunctual, strong timekeeper and able to meet deadlines and achieve outcomes
Confidence and self-motivation
Flexible, trustworthy team worker with high levels of attention to detail.
Can do, proactive and solution driven attitude
The Benefits: 25 days holiday plus 8 days bank holiday, a match contributory pension.
