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Job Title: Coordinator - Operations Support (Admin and Clerical)
Salary: 12.83 P/H PAYE (Inclusive of Holiday Pay) | 14.24 P/H LTD Umbrella
Hours: 37 Hours Per Week
Type: Temporary Ongoing
Location: Blandford Forum, DT11 | Hybrid
Start Date: ASAP
Work Pattern: Monday - Friday| 09:00am - 17:00pm.
Are you ready to make a real difference in people's lives? Join our client as a Coordinator - Operations Support and be part of a team committed to delivering high-quality services to our residents. Based in our client's Blandford Office, you'll play a vital role in scheduling repairs and maintenance, ensuring efficient and timely outcomes for our customers.
Key Duties and Responsibilities:
- Receive and manage work orders, scheduling work diaries for trades staff.
- Liaise with trades teams and other repair staff to meet appointment targets.
- Communicate with residents to confirm their scheduled repair and maintenance works.
- Maintain accurate records and ensure data compliance in relevant systems.
- Support improvement initiatives and assist with complaint resolution.
- Monitor performance and operational efficiency to avoid risks and drive improvements.
- Process purchase orders and invoices to meet financial and compliance goals.
Qualifications and Experience:
- Experience in scheduling or operational roles in a fast-paced, customer-focused environment.
- Proficiency with multiple systems and an understanding of data management.
- Strong understanding of safety compliance processes and procedures.
- Excellent interpersonal, communication, and stakeholder management skills.
- A collaborative mindset with a commitment to promoting inclusivity, equality, and diversity.
If you require any additional information regarding the position, please call David at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)
