Sales Administrator
Location: Blindley Heath, Surrey
Salary: £24,000 per annum
Our client is seeking an organised and customer focused Sales Administrator to join its growing Sales team.
The company is a leading supplier of Glass Balustrades and Juliet Balconies, and this role would ideally suit someone who has worked within a similar industry, this is not mandatory as full training will be given to the right candidate.
The Role
The successful candidate will be responsible for answering a wide range of customer sales and technical enquiries via telephone and email, as well as providing full support to the sales team through numerous administrative tasks.
Key Responsibilities
- Answering customer enquiries over the phone or by email
- Interviewing customers to understand their enquiry in more detail prior to passing to the sales team for quoting
- Adding customers to the company’s CRM and monitoring progress
- Providing customers with the correct product information
- Monitoring and managing the sales mailbox
- Supporting the sales team with administrative tasks
- Processing orders for accessories and miscellaneous items
- Processing order confirmations and payments
- Monitoring and responding to customer on the web chat.
- Preparing sales statistics spreadsheet.
Skills and Qualifications
- Minimum of two years administration experience in the construction, building supply or similar industry.
- Excellent communication skills
- Good interpersonal skills, with an ability to build positive working relationships at all levels
- Outgoing, confident and able to work under pressure
- Excellent organisational skills
- Ability to prioritise own workload
- Attention to detail in reporting and administration
- Good computer skills, e.g. Microsoft Office Suite
To Apply
If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.