Sales Administrator

Location: Blindley Heath, Surrey

Salary: £24,000 per annum

Our client is seeking an organised and customer focused Sales Administrator to join its growing Sales team.

The company is a leading supplier of Glass Balustrades and Juliet Balconies, and this role would ideally suit someone who has worked within a similar industry, this is not mandatory as full training will be given to the right candidate.

The Role

The successful candidate will be responsible for answering a wide range of customer sales and technical enquiries via telephone and email, as well as providing full support to the sales team through numerous administrative tasks.

Key Responsibilities

Answering customer enquiries over the phone or by email
Interviewing customers to understand their enquiry in more detail prior to passing to the sales team for quoting
Adding customers to the company’s CRM and monitoring progress
Providing customers with the correct product information
Monitoring and managing the sales mailbox
Supporting the sales team with administrative tasks
Processing orders for accessories and miscellaneous items
Processing order confirmations and payments
Monitoring and responding to customer on the web chat.
Preparing sales statistics spreadsheet.

Skills and Qualifications

Minimum of two years administration experience in the construction, building supply or similar industry.
Excellent communication skills
Good interpersonal skills, with an ability to build positive working relationships at all levels
Outgoing, confident and able to work under pressure
Excellent organisational skills
Ability to prioritise own workload
Attention to detail in reporting and administration
Good computer skills, e.g. Microsoft Office Suite

To Apply

If you are a suitable candidate and would like to work for this reputable company, please do not hesitate to apply.