Credit Controller

In2 Consult

Posted 7 hours ago, valid for 25 days

Bolton, Lancashire BL1 6LU, England

Full Time

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Sonic Summary

We are looking for an experienced Credit Controller to join our team in Bolton on a full-time, permanent basis.
The role involves managing accounts across two group ledgers, ensuring timely payments, and communicating with customers via phone and email.
Candidates should have a minimum of 2 years' experience in credit control or debt collection and possess strong organizational and communication skills.
Familiarity with Microsoft Teams, Outlook, and intermediate Excel skills are advantageous for this position.
The salary for this role is competitive and commensurate with experience.

Credit Controller

We are seeking an experienced Credit Controller to join our team on a full-time, permanent basis at our head office in Bolton.

Position & Key Responsibilities:

Proactively manage accounts across two group ledgers, ensuring timely payments within contractual terms.
Contact customers to ensure timely payment, utilizing phone and email for proactive credit control.
Update Iplicit with notes of all correspondence to/from clients.
Allocate received payments.
Manage the credit control inbox (email).
Conduct weekly debtors meetings with the Credit Control Manager and circulate reports to the wider business.
Escalate problematic issues to the Credit Control Manager.
Communicate with other offices to resolve issues causing delays in customer invoices.
Build relationships with customers to ensure smooth running of accounts.
Liaise with external debt collection agencies for outsourcing of non-paying accounts.

Desired Experience:

Minimum of 2 years' experience in a credit control/debt collection role.
Experience using Microsoft Teams and Outlook is advantageous.
Good communication skills, both written and verbal.
Intermediate Excel skills (VLOOKUPs, Pivot tables).
Strong organizational skills, with the ability to multitask and prioritize.

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