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Our client is a globally recognised leader in their market, and they are currently seeking a highly skilled Credit Manager to join their team. This role offers an excellent opportunity to work in a supportive and engaging environment that values open communication and inclusivity. The successful candidate will have the chance to make a significant impact on the company's operations while enjoying flexible working opportunities and a generous benefits package.
* Opportunity to work with a global leader
* Supportive and inclusive work environment
* Competitive benefits package including flexible working opportunities
What you'll do:
As a Credit Manager, your primary responsibility will be leading the UK Finance Credit Control function. You will play a crucial role in promoting a culture of continuous improvement and strong customer service ethos. Your expertise in credit management will be vital in ensuring operations within a risk-controlled environment. You will also be responsible for managing team performance, monitoring credit control performance against targets, maintaining strong relationships with customers, and managing customer disputes effectively. Your ability to set cash collection targets will be key in optimising company cash flow. Furthermore, your role will involve minimising exposure to bad debt through effective credit management.
- Lead the Finance Credit Control team, providing guidance and direction.
- Foster a culture of continuous improvement and exceptional customer service.
- Oversee credit management within a structured risk-controlled framework.
- Drive team performance through regular reviews, meetings, and performance management strategies.
- Track and assess Credit Control performance against established targets.
- Build and maintain strong relationships with both internal and external stakeholders.
- Ensure compliance with financial control policies and procedures.
- Effectively manage the resolution of customer disputes.
- Establish and monitor cash collection objectives.
- Reduce bad debt risk through proactive credit management practices.
What you bring:
The ideal candidate for this Credit Manager position brings along a strong understanding of the Credit Risk lifecycle. You possess effective stakeholder management skills with a customer-focused approach. Your excellent verbal and written communication skills enable you to deal efficiently with all internal and external contacts at various levels. Your ability to work under pressure and manage priorities effectively sets you apart from others. You have an in-depth knowledge of credit policy, process, and performance measurement of credit control best practice. Lastly, your strategic thinking abilities with the foresight to map and deliver long-term goals will be key to your success in this role.
- Strong understanding of the Credit Risk lifecycle
- Effective stakeholder management skills with a customer-focused approach
- Excellent verbal and written communication skills
- Ability to work under pressure and manage priorities effectively
- In-depth knowledge of credit policy, process, and performance measurement of credit control best practice
- Advanced level proficiency in Excel
- Broad knowledge of Credit systems e.g., Dun & Bradstreet, Graydon
- Strategic thinking abilities with foresight to map and deliver long-term goals
What sets this company apart:
Our client is committed to creating a supportive and engaging working environment that values open communication and inclusivity. Their employees are given the opportunity to fulfil their potential and make a significant impact on the company's operations. The company also offers flexible working opportunities and a generous benefits package including life cover, private health care, dental care, gym membership, enhanced maternity/paternity policy.
Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
