Customer Service Sales Support Administrator. (BL7) £26k p/a
An opportunity has arisen to join a successful organisation within their Sales Support team. This is a mixture of customer services and administration, NO inbound or outbound sales calls are involved!
It is working 40.5 hours across 5 days per week. Tuesday and Wednesday 9am- 4pm, Thursday and Friday 7am - 5pm and Saturday 6am - 3pm. ( 30 mins lunch break each day.
The role will be split giving support to two departments on different days as follows;
Tuesday and Wednesday, Duties will be supporting a team of 4 Loss Assessors;
- Liaising with customers to advise and update them on the progress of their case
- Scheduling appointments for Surveyors and other 3rd party appointments
- Updating client case notes
- Corresponding via telephone, email and letter
Thursday, Friday and Saturdays, Duties will be Admin support to the Sales team;
- Carrying out research on social media and other sources, tracking down potential leads to pass to the sales team
- Internal and external calls to the sales team and external parties not sales calls
- Responding to emails
- Creating letters / documents
To be successful, you will have excellent IT and communication skills and be a strong team player.
If this sounds like a role for you, please apply or call Amanda or Tracy on 01204 361155 for more detail.